Terms and Conditions
This website is owned and operated by Future in Beauty; 47 Englands Lane, NR31 6BE
1.1These terms and conditions shall govern your use of our website and signing up for a course.
1.2By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3If you sign up for a course, register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4You must be at least 16 years of age to use and purchase from our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 16 years of age.
2.1This document was created using a template from SEQ Legal (https://seqlegal.com).
3.1Copyright (c) 2020 Future in Beauty
3.2Subject to the express provisions of these terms and conditions:
(a)we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b)all the copyright and other intellectual property rights in our website and the material on our website are reserved.
4.Licence to use website
(a)view pages from our website in a web browser;
(b)download pages from our website for caching in a web browser;
(c)print pages from our website;
(d)stream audio and video files from our website; and
(e)use [our website services] by means of a web browser,
subject to the other provisions of these terms and conditions.
4.2Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
4.3You may only use our website for [your own personal and business purposes], and you must not use our website for any other purposes.
4.4Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
4.5Unless you own or control the relevant rights in the material, you must not:
(a)republish material from our website (including republication on another website);
(b)sell, rent or sub-license material from our website;
(c)show any material from our website in public;
(d)exploit material from our website for a commercial purpose; or
(e)redistribute material from our website.
4.6Notwithstanding Section 4.5, you may redistribute our newsletter in print and electronic form to any person.
4.7We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
5.1You must not:
(a)use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b)use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c)use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d)conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e)access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f)violate the directives set out in the robots.txt file for our website; or
(g)use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2You must not use data collected from our website to contact individuals, companies or other persons or entities.
5.3You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
6.1You may register for a course with our website by completing and submitting the registration form on our website, or via the phone.
6.2You must not allow any other person to use your course details.
6.3You must notify us in writing immediately if you become aware of any unauthorised use of your details.
6.4You must not use any other person’s account to access their course details, unless you have that person’s express permission to do so.
7.Breaches of these terms and conditions
7.1Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a)send you one or more formal warnings;
(b)temporarily suspend your access to our website;
(c)permanently prohibit you from accessing our website;
(d)block computers using your IP address from accessing our website;
(e)contact any or all of your internet service providers and request that they block your access to our website;
(f)commence legal action against you, whether for breach of contract or otherwise; and/or
(g)suspend or delete your account.
(h)refuse you course entry.
7.2Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation [creating and/or using a different account).
8.1We may revise these terms and conditions from time to time.
8.2The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.] OR [We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.
8.3If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
9.1You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
9.2You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
10.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
10.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
11. Third party rights
11.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
11.2The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
12. Entire agreement
12.1 These terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
13. Law and jurisdiction
13.1These terms and conditions shall be governed by and construed in accordance with English law.
13.2Any disputes relating to these terms and conditions shall be subject to the exclusive OR non-exclusive jurisdiction of the courts of England.
14.1 You agree that email and other electronic communications can be used as a long distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
14.2. We will contact you by email or provide you with information by posting notices on our Website.
- Cancellation, Refunds & Overdue Payments
15.1 You are within your rights to cancel your course at any point prior to receiving a course confirmation (an email stating the course is set to go ahead) and we must be contacted via email (firstname.lastname@example.org) to keep the request in writing – Once the course has been confirmed or course material delivered you are no longer entitled to a refund and the full balance is owed to Future in Beauty Ltd.
(a) Proving course confirmation communications have been provided will be at the jurisdiction of Future in Beauty; the appropriate logs will be kept.
(b) Future in Beauty will not take responsibility for any communications being sent to incorrect email addresses.
(c) Accepted refunds will be made within 14 days of agreement date minus a £30 administration fee.
15.2 Here are the rules that determine the refund policy:
(a) You are entitled to a full refund up to 24 hours after purchase time.
(b) The refund due after 24 hours from purchase and prior to the 14 day expiry will be full minus an administration fee of £30.
(c) A refund will not be sanctioned if the course confirmation email and/or manuals have been sent to you.
(d) If your course does not go ahead on the agreed dates, then you hold the right to request a refund of the fees paid up to that point – this does not include situations out of Future in Beauty’s control (i.e. a natural disaster or pandemic).
15.3 In order to obtain a refund of any value, Future in Beauty must be contacted directly via a written format such as email or letter.
15.4 Full payment must be received no later than 28 days after the first day of your course (unless alternative payment terms have been agreed) – a £25 late fee will be applied if the balance is not paid within 24 hours of the expiration of the due date.
b. Once the terms of your payment contract have been breached (i.e. overdue), the collections team will make every effort to come to a suitable payment plan.
c. If no reasonable agreement can be reached, or the relevant agreement is breached, the Collections team will pass your details onto a Debt Recovery Agency and no further correspondence can be made with Future in Beauty Ltd.
15.5 Refunds relating to COVID will only be issued in the following circumstances:
- The government enforce a full lockdown meaning the course cannot go ahead
- You can prove you have tested positive for COVID-19 (not a relative or acquaintance)
*Alternative dates will be offered at no extra cost for scenarios outside of those mentioned above (i.e. you are isolating due to a positive test from another individual)
16.1 Once you have entered a legally binding contract with Future in Beauty, we will provide you with the relevant content for the course you will be attending.
(a) Course materials, such as course manuals, will be provided by email
(b) Manuals can be posted for an additional cost to cover printing and postage
(c) Specific course timings cannot be guaranteed – the trainer conducting the course is given the freedom to cease the course once he/she deems all attendees have completed their learning.
16.2 Future in Beauty cannot be held accountable for changes in course dates due to unexpected circumstances, such as severe weather.
(a) Alternative dates will be arranged in such instances
(b) You will be notified as soon as Future in Beauty are made aware of such circumstances
16.3 Future in Beauty cannot be held responsible for allergic reactions on our courses.
a) Kits are not provided for students with allergic reactions to certain products, providing the relevant products would be the responsibility of the student and Future in Beauty must be made aware prior to the course to see if attendance is possible (based on any situations that may arise, potentially impacting the other students learning).
16.4 Future in Beauty’s venues can sometimes be changed due to unforeseen circumstances. In this instance, a suitable alternative will be sourced and you will be made aware.
17.1 Payment can be made by various forms on our website or over the phone by Credit/Debit card, Paypal or bank transfers are all accepted.
17.2 By placing an order, you consent to payment being charged to your debit/credit card account or electronic payment account as provided on the order form.
18.1 Our Certificates will not be issued until full payment has cleared for the cost of the course in question.
(a) You will not be able to gain insurance until certificate has been received.
19.1 Complaints (relating to courses) must be received within 72 hours of course completion – once the complaint is received your access to your educator will be removed while the investigation is conducted.
We will investigate complaints and respond in full within 7 working days.
Course complaints received after this time (72 hours after the course) will be investigated, although we are not obliged to provide any feedback directly to the complainant and monetary recompense will not be offered.